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FAQ
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We require the following minimum order for freight prepaid:
- Ontario and Quebec - $350 per shipping location
- Other provinces within Canada - $500 per shipping location
Some remote areas or beyond points may require higher minimum
order for free shipping, or other shipping terms can be arranged. We reserve the rights to
assign appropriate shipping terms on an individual basis. Please feel free to contact us for
further information.
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As an importer/distributor, we are not open to the general public.
If you are a trade customer, please click here
to download the account opening form. Please fill out the form and fax it back to us at (416) 744-3752.
Ontario customers please also complete and fax back to us the
PST Exemption form.
It may take up to 2 weeks to process your credit application.
To speed up matters, we suggest the first order be paid by credit card or in advance.
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Upon credit approval, the standard payment term is Net 30 days.
We also accept Visa and MasterCard as an alternative payment method.
Special payment terms may be offered to customers with
excellent credit standing.
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All claims for shortages or damages must be made within 7 days
from date of receipt of shipment. If the damages are not manufacturerˇ¦s defects but are
apparently caused by carrierˇ¦s mishandling, it is also important to report to the driver
at the point of delivery. Credit will be issued to an account upon confirmation of such
shortages or damages. No claims will be accepted after 7 days.
Boley will not accept any return without prior approval by way of
a Return Authorization Number.
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We at Boley respect the importance to protect your personal information.
We do not sell, trade, or otherwise share your personal information such as name, email address,
physical address, phone numbers, buying history, etc, to anybody except for the purpose of establishing
or maintaining your credit with us. Your information may be used in order to satisfy information
requests from organization or businesses that you name us as a trade reference.
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All trademarks, logos or designs in this website are property of
their respective owners.
All other information provided in this website is for personal
viewing only. Any copy or reproduction by an means without express authorization from Boley is
strictly prohibited.
© 2007 Boley Toys Corporation
All Rights Reserved
E & O E
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